AS/400 Service Tip: Finding the Job Log of a Failed Printer Writer

Technical Document

Document Number - 9380907
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Functional Area:	Print
Product:	Operating System/400 - OS/400 - PRINT/SPOOL (5716SS1SP) Operating System/400 - OS/400 - PRINT/SPOOL (5763SS1SP)
Release:	ALL
Last Update:	08/22/97

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TITLE: ... Finding the Job Log of a Failed Printer Writer

Finding the Job Log of a Failed Printer Writer

This document contains some suggestions for finding the job log of a printer writer that has ended in error. This is particularly useful when diagnosing a problem where an emulated printer session (for example, PC5250, RUMBA/400, work station function or even a third party emulator) is dropping unexpectedly.

1a

If using an IPDS printer with Advanced Function Printing (AFP) turned on, then use the following command to change the QSPLAFPW job description so that the AS/400 will generate a job log with as much information as possible:

CHGJOBD JOBD(QGPL/QSPLAFPW) LOG(4 00 *SECLVL) +
LOGCLPGM(*YES)

1b

If using a remote output queue, then use the following command to change the QSPLRMTW job description so that the AS/400 will generate a job log with as much information as possible:

CHGJOBD JOBD(QGPL/QSPLRMTW) LOG(4 00 *SECLVL) +
LOGCLPGM(*YES)

1c

If not, then use the following command to change the QSPLPRTW job description so that the AS/400 will generate a job log with as much information as possible:

CHGJOBD JOBD(QGPL/QSPLPRTW) LOG(4 00 *SECLVL) +
LOGCLPGM(*YES)

2a

If using an emulated printer session (or a *VRT device description), you should restart the router to make sure that the changes to the job description take affect. This can be done by restarting or rebooting the PC. Then, bring up the emulated printer session and verify that the printer writer did not start.

2b

If not using an emulated printer session (or if the device description is *LCL, *LAN, or *RMT or if using a remote output queue), then the changes to the job description should take affect the next time the printer writer or remote writer is started.

3

Start the printer. If using an emulated printer session, this is done simply by connecting the printer session to the AS/400. If not, then use either the STRPRTWTR or STRRMTWTR command to start the writer.

4

Check to see if the writer is still active. If not, look for the job log by using the following command:

WRKSPLF SELECT(QSPLJOB) DSPFMT(*NORMAL) +
ASTLVL(*INTERMED)

5

Press F18 to go to the bottom of the list of spooled files and look for that last one that has user data equal to the printer device description or remote output queue name. Select Option 5 to display the spooled file or take a 2 option to requeue the spooled file to a different output queue so that is can be printed.

Document Info

Related APARs/PMRs:

N/A

Keywords:

JOBLOG, Print, printer, Remote Output Queue, printer device description, printer writer, remote writer

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IBM disclaims all warranties, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1995, 1996, 1997 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

1a	If using an IPDS printer with Advanced Function Printing (AFP) turned on, then use the following command to change the QSPLAFPW job description so that the AS/400 will generate a job log with as much information as possible: CHGJOBD JOBD(QGPL/QSPLAFPW) LOG(4 00 SECLVL) + LOGCLPGM(YES)
1b	If using a remote output queue, then use the following command to change the QSPLRMTW job description so that the AS/400 will generate a job log with as much information as possible: CHGJOBD JOBD(QGPL/QSPLRMTW) LOG(4 00 SECLVL) + LOGCLPGM(YES)
1c	If not, then use the following command to change the QSPLPRTW job description so that the AS/400 will generate a job log with as much information as possible: CHGJOBD JOBD(QGPL/QSPLPRTW) LOG(4 00 SECLVL) + LOGCLPGM(YES)
2a	If using an emulated printer session (or a *VRT device description), you should restart the router to make sure that the changes to the job description take affect. This can be done by restarting or rebooting the PC. Then, bring up the emulated printer session and verify that the printer writer did not start.
2b	If not using an emulated printer session (or if the device description is LCL, LAN, or *RMT or if using a remote output queue), then the changes to the job description should take affect the next time the printer writer or remote writer is started.
3	Start the printer. If using an emulated printer session, this is done simply by connecting the printer session to the AS/400. If not, then use either the STRPRTWTR or STRRMTWTR command to start the writer.
4	Check to see if the writer is still active. If not, look for the job log by using the following command: WRKSPLF SELECT(QSPLJOB) DSPFMT(NORMAL) + ASTLVL(INTERMED)
5	Press F18 to go to the bottom of the list of spooled files and look for that last one that has user data equal to the printer device description or remote output queue name. Select Option 5 to display the spooled file or take a 2 option to requeue the spooled file to a different output queue so that is can be printed.

Related APARs/PMRs:	N/A
Keywords:	JOBLOG, Print, printer, Remote Output Queue, printer device description, printer writer, remote writer